Subscriptions. The Company offers users the ability to purchase subscriptions to the Offerings through the Site or through third-party e-commerce, checkout, or payment platforms authorized by the Company, including Shop and Shopify (each, an “External Service,” and any purchases made thereon, an “External Service Purchase”). If you purchase a subscription, it will automatically renew until you cancel, in accordance with the terms disclosed to you at the time of purchase, as further described below.
Automatic Renewal and Affirmative Consent. By completing a subscription purchase, you affirmatively consent to the automatic renewal terms disclosed at checkout, including the recurring billing amount, billing frequency, and cancellation procedures. You authorize the Company (or the applicable External Service) to charge your designated payment method on a recurring basis at the intervals disclosed, unless and until you cancel in accordance with the instructions provided below.
To cancel a subscription. You may cancel your monthly subscription at any time. To cancel, you must do the following:
- Log-in to your Cords Club subscription account
- Scroll down to the bottom of your Cords Club subscription dashboard/account. Click “Cancel subscription.”
- Choose a cancellation reason and then click “Proceed to Cancel”
If you cancel, you will no longer receive the Offerings. Cancellation instructions may change from time to time. Please revisit these Terms or our Shop Policies to see updated instructions. If you experience difficulty completing the cancellation process, you may contact us at hello@cordsclub.com for assistance; however, submitting a request by email does not itself constitute cancellation unless the cancellation is made pursuant to the instructions provided in this Section.
California Residents. If you are a California resident, this section serves as a clear and conspicuous notice pursuant to California’s Automatic Renewal Law (Cal. Bus. & Prof. Code §§ 17600–17606). Your subscription will automatically renew at the end of each subscription period at the then-current rate unless you cancel before the renewal date. The recurring charge amount, billing frequency, and cancellation instructions are disclosed to you at the time of purchase and are available in your account settings. You may cancel at any time by following the instructions in the “To cancel a subscription” section above. We will provide notice of any material changes to your subscription terms, including price increases, before they take effect, and will honor any cancellation made prior to the renewal date.
Delaware Residents. If you are a Delaware resident, this section is provided pursuant to 6 Del. C. § 2731 et seq. For any subscription with a term of one year or more that automatically renews for a term of one month or more, we will provide written notice of the upcoming renewal no fewer than 30 days and no more than 60 days before the cancellation deadline. This notice will be delivered to the email address on file for your account and will include cancellation instructions.
Illinois Residents. If you are an Illinois resident, this section is provided pursuant to the Illinois Automatic Contract Renewal Act (815 ILCS 601/1 et seq.). Before your subscription automatically renews, we will provide you with clear and conspicuous written notice of the automatic renewal clause and your right to cancel. For subscriptions with an initial term of one year or longer that automatically renew for a period of one month or longer, notice will be provided no fewer than 30 days and no more than 60 days before the cancellation deadline. To cancel, follow the instructions in the “To cancel a subscription” section above.
New York Residents. If you are a New York resident and have established an automatically renewing subscription for a period of one year or longer, we are required under New York General Obligations Law § 5-903 to provide you with advance notice of the upcoming automatic renewal. We will notify you no fewer than 15 days and no more than 45 days before the cancellation deadline for such renewal. This notice will be sent to the email address associated with your account and will include the renewal terms and instructions on how to cancel. By using our automatic renewal services, you consent to receive such notifications in compliance with applicable New York law.
Oregon Residents. If you are an Oregon resident, this section is provided pursuant to ORS § 646A.295. Automatic renewal terms were disclosed to you prior to purchase. You may cancel your subscription at any time using the instructions provided in the “To cancel a subscription” section above. For subscriptions of one year or longer, we will provide advance notice of the upcoming renewal before the cancellation deadline in accordance with Oregon law.
Texas Residents. If you are a Texas resident, this section is provided pursuant to Texas Business & Commerce Code § 601.001 et seq. For subscriptions with a term of one year or more that automatically renew, we will provide you with written notice of the renewal no earlier than 90 days and no later than 30 days before the cancellation deadline. Notice will be sent to the contact information associated with your account. To cancel your subscription, follow the instructions in the “To cancel a subscription” section above.
Utah Residents. If you are a Utah resident, this section is provided pursuant to Utah’s Automatic Renewal Contracts Act (Utah Code § 13-70-201), effective January 1, 2025. For any subscription that automatically renews for a subsequent term longer than 45 days, we will provide you with a clear and conspicuous notice no fewer than 30 days and no more than 60 days before the renewal date. That notice will disclose: (a) the renewal date; (b) the total renewal cost; and (c) your options for canceling the subscription. If your subscription includes a free trial period, we will notify you at least three days before the trial expires, disclosing the trial expiration date, the price that will be charged upon expiration, and how to cancel. To cancel, follow the instructions in the “To cancel a subscription” section above.
Renewal and Material Change Notices. Where required by applicable law, we will provide advance notice of (i) upcoming automatic renewals, or (ii) any material changes to subscription terms, including price increases, in the manner and timeframe required by law. Continued use of the subscription after the effective date of any disclosed change constitutes acceptance of the updated terms, except where cancellation is required to accept such changes under applicable law.
Chargebacks and payment reversals. If you initiate a chargeback or otherwise reverse a payment made in connection with an External Service Purchase, the Company may terminate or downgrade your account immediately, in its sole discretion, on the basis that you have indicated that you do not wish to continue a paid subscription relationship with the Company.
