The Junk Drawer Necklace

Hi Nicole!

Your positive review means a lot. Delighted the Junk Drawer Necklace is adding that sweet, stylish touch. –Hope with Cords Club

Hi McKenna,

Thank you for taking the time to leave us feedback. I'm so sorry to hear about your disappointing experience with your Junk Drawer Necklace, and I completely understand your frustration that the connector is stuck and can't be unscrewed without potentially damaging the surface. When you can't even properly open or adjust your necklace because the connector won't budge, it's essentially unwearable - that's definitely not the quality standard we aim for.

Having a connector that's seized up or over-tightened to the point where it risks surface damage when you try to use it is absolutely unacceptable, and I can completely see why this feels so disappointing when you should be able to easily adjust and wear your necklace right out of the package. The connector mechanism should work smoothly and allow you to customize the piece as intended. Please reach out to us at hello@cordsclub.com so we can get this sorted out right away!

• JM with Cords Club

Hi Brittany! We're so thrilled to hear that — it’s always a win when a piece becomes a new favorite 😍 You’ve got great taste, and we love that it’s getting the compliments it deserves ✨
Jace with Cords Club 🎃🧡

Hi Helice,

We're overjoyed to hear that you’re loving your Junk Drawer Necklace and has become such a special piece for you! ✨ It's wonderful to know you're enjoying its unique character - that's exactly what we were aiming for when creating this one-of-a-kind design! We're thrilled that it's brought something fresh and exciting to your collection. Your feedback means the world to us!

😘~ Elvie with Cords Club

Hi Chelsea That sounds absolutely adorable! ✨ There's something extra special about a piece that not only fits perfectly but also gets you all those well-deserved compliments. 🌻 Jace with Cords Club