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- LNVerified Reviewer17 hours agoRated 2 out of 5 starsOkay products, Subpar customer service
Product works fine but my views on the company have been soured after having to deal with their customer service who were unwilling to help me remedy an issue with an order placed directly on their website. Due to a lack of clarity on their end, I missed out a promotional item by a mere couple dollars, but CS was unwilling to assist or provide an appropriate resolution despite my order being over $250 in total. I asked for alternate solutions but was only offered an insignificant discount code set to expire within a month. I was a loyal customer but now I will stay away.
Was this helpful?CCCords Club32 seconds agoHi LN ✨,
Thank you for sharing your feedback with us. We’re sorry to hear about your experience and appreciate the opportunity to clarify. Our customer service team has already responded to your email and provided the best resolution available—we’ve honored the promotional item for your order.
We truly value your loyalty and the time you’ve taken to share your concerns, as feedback like yours helps us improve. Thank you again for bringing this to our attention.- JM with Cords Club
- brittany f.Verified Buyer3 months agoRated 5 out of 5 starsGood buy
Cute and comfortable! Good size for a subtle vibe.
Was this helpful?CCCords Club3 months agoHi Brittany,
We truly appreciate this great review! 🌟 That's exactly what we love to hear! The Micro Emerald Gem Flat Back Stud is perfect for that subtle, elegant look — sometimes the smallest details make the biggest impact. We're so glad it's both cute and comfortable for you. There's something really special about finding that perfect piece that gives you just the right vibe. Thanks for sharing your thoughts with us!
😘~ Elvie with Cords Club
- Rindy S.Verified Buyer5 months agoRated 3 out of 5 starsSo tiny
Quality seems good, but they are so small, they are hard to see and impossible to hold onto while trying to put in
Was this helpful?CCCords Club5 months agoHi Rindy S,
Thank you for taking the time to share your feedback about our Emerald Gem Micro Flat Back Stud. While we're glad to hear the quality meets your expectations, we understand your concerns about the size, making it challenging both for visibility and application. Have you had the chance to reach out to our customer service team for tips and tricks, or have you had the chance to use a flat back applicator? Please reach out to us at hello@cordsclub.com so we can get this sorted out right away!
- JM with Cords Club
- Katie k.Verified Buyer5 months agoRated 5 out of 5 starsSuper tiny and cute
So tiny, so cute, so comfy. I love them!!!
Was this helpful?CCCords Club5 months agoHi Katie k.,
✨ We're absolutely delighted that you're loving your Emerald Gem Micro Flat Back Stud! It's wonderful how something so tiny can make such a perfect impact - and we're thrilled that you're finding it both adorable and comfortable to wear! Your enthusiasm about these little gems just makes our day, and we love that they're hitting all the right notes for you. That's exactly what we aim for with our micro studs - petite perfection that feels as good as it looks!
😘~ Elvie with Cords Club
- Trent C.Verified Buyer5 months agoRated 5 out of 5 starsSuch a pretty green color!
These are very small but so cute if paired with other studs or hoops
Was this helpful?CCCords Club5 months agoHi Trent! That’s a pop of perfect color! 💖 We’re loving that gorgeous green paired with the dainty size—totally made for mixing, matching, and making magic. Thanks for styling with flair and letting Cords Club brighten up your ear game! ✨🌿🌻 Jace with Cords Club
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What our customers have to say
★★★★★AbbyWill only buy jewelry from here because the quality is TOP TIER AND AFFORDABLE AND CUTE.
Orem, UT
★★★★★MeganIf it tells you anything, I keep falling asleep with mine in! I don't even notice! Love that the metals used are GOOD ONES!! Haven't had tarnishing or irritation.
Every time I have them on, I get compliments!
Austin, TX
★★★★★H. MarieI ordered the Blaze Flat Back. The quality on it is absolutely incredible... This earring is better quality than some I've paid $300-$400 for.
I am SO impressed.
Huntsville, AL
★★★★★JulieI wear earrings from Cords Club every day!
These are the first earrings I've owned that don't irritate my ears AND are cute and don't cost an arm and a leg
Las Vegas, NV
★★★★★AngelaWhen they tell you these earrings are waterproof, they mean it!
I've spent too much money on jewelry that turns my skin green. I've NEVER had any issues with my Cords Club jewelry doing that. I ordered pieces 2+ years ago that still look brand new.
Eugene, OR