Heirloom Choker Necklace

Hi Emma ✨,

Thank you so much for your feedback! We're glad to hear you find the Heirloom Choker Necklace pretty—we absolutely love this piece too! We totally understand that length is such a personal preference and can really vary depending on what look you're going for and your individual style preferences. We appreciate you sharing this insight about the fit, as it's so helpful for other customers who might be considering this piece. Knowing how it sits helps everyone make the best choice for their style! Thanks for taking the time to share your thoughts with us—it means so much! 💖

😘~ Elvie with Cords Club

Hi Alieyah ✨,

Thank you so much for your honest feedback! We're so happy to hear you love the pendant on the Heirloom Choker Necklace—it really is such a special piece! However, we're truly sorry to hear that the necklace broke after less than a month of wear. That's definitely not the durability we strive for, especially for someone who loves wearing their jewelry every day like you do.

We completely understand your disappointment and wish it had held up better for you. A piece breaking that quickly is not the quality standard we aim for, and your experience is really valuable feedback for us. We want our customers to be able to enjoy their favorite pieces day after day without worry!

This type of issue would be covered under our warranty, so please reach out to our customer support at hello@cordsclub.com and we'll get this sorted out for you. Thank you for taking the time to share your experience with us—it truly helps us understand how we can do better! 💖

• JM with Cords Club

Hi Linnie ✨🌸
We’re so glad you found the gold version — it’s wonderful to hear it feels perfect and timeless, pairing beautifully with everything! Thank you for sharing your love for both versions 💌.
🌟 Jace with Cords Club

Hi Jamie!

Thank you for the review! The Heirloom Choker is all about soft sparkle and quiet elegance, and we’re so happy it’s bringing beauty to your stack. It may be small, but it knows how to show up. –Hope with Cords Club

Hi Cailin,

Thank you for taking the time to share your honest feedback about our Heirloom Choker Necklace! We're so glad to hear that you loved the look and were getting lots of compliments while wearing it - that's exactly what we hope for with this piece.

We're really sorry to hear that the gem came out after a couple months of wear. That must have been so disappointing, especially when you were enjoying wearing it so consistently and it was clearly becoming a favorite piece in your collection.

This is covered under our 365-day warranty, and we'd love to make this right by getting you a replacement. Please reach out to us at hello@cordsclub.com so we can get this sorted out right away!

• JM with Cords Club