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- Megan H.Verified BuyerYesterdayRated 1 out of 5 starsLove the earrings but did not stay in
I had one earring that stayed in place just fine. They both clicked so per the instructional video they should have stayed in place, but one fell out and sadly lost it on my first wear. The one is very cute in a mismatch stack. Contacted customer service and they simply offered a 15% off code which was already part of a sale that was happening. Very disappointed.
Was this helpful?CCCords Club8 hours agoHi Megan!
We're so sorry to hear about the earring falling out and getting lost on your first wear! 💎 That's incredibly frustrating, especially when you could hear the click and followed the instructions perfectly. It sounds like there may have been a tension issue with one of the hoop mechanisms that wasn't immediately apparent. We're also disappointed to hear that your customer service experience didn't meet expectations—that's definitely not the level of support we strive to provide. Your feedback about both the product issue and service response is incredibly valuable to us. Please reach out to us at hello@cordsclub.com so we can sort this out properly for you!
- JM with Cords Club
- Britney L.Verified Buyer4 days agoRated 5 out of 5 starsPillow hearts super cute
Very pretty earrings! They are sturdy and don’t feel like they will pop open and fall out. My new daily wear!
Was this helpful?CCCords ClubYesterdayHi Britney! 😊
We're so happy to hear you love the Pillow Heart Charm Hoops! It's wonderful that they feel sturdy and secure — there's nothing better than earrings you can trust to stay put all day long. And knowing they've become your new daily wear is the ultimate compliment! Those pillow hearts really are super cute and perfect for everyday styling. Thank you for taking the time to share such a lovely review!
😘~ Elvie with Cords Club
- Charlotte B.Verified Buyer4 days agoRated 5 out of 5 starsLoveee
I love these! They’re lightweight but so adorable and impactful. You can have a minimalist, classy valentines stack or pair these with a bunch of over the top jewelry to create any stack you want
Was this helpful?CCCords ClubYesterdayHi Charlotte! 😊
We love that you're getting so much versatility out of your Pillow Heart Charm Hoops! That's exactly what makes them such amazing pieces — they're lightweight enough for everyday wear but still make that perfect statement. And you're so right about the styling options — from that sweet, minimalist Valentine's look to going all out with a bold stack, these hoops really do work with everything! We're thrilled you're loving how impactful they are!
😘~ Elvie with Cords Club
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What our customers have to say
★★★★★AbbyWill only buy jewelry from here because the quality is TOP TIER AND AFFORDABLE AND CUTE.
Orem, UT
★★★★★MeganIf it tells you anything, I keep falling asleep with mine in! I don't even notice! Love that the metals used are GOOD ONES!! Haven't had tarnishing or irritation.
Every time I have them on, I get compliments!
Austin, TX
★★★★★H. MarieI ordered the Blaze Flat Back. The quality on it is absolutely incredible... This earring is better quality than some I've paid $300-$400 for.
I am SO impressed.
Huntsville, AL
★★★★★JulieI wear earrings from Cords Club every day!
These are the first earrings I've owned that don't irritate my ears AND are cute and don't cost an arm and a leg
Las Vegas, NV
★★★★★AngelaWhen they tell you these earrings are waterproof, they mean it!
I've spent too much money on jewelry that turns my skin green. I've NEVER had any issues with my Cords Club jewelry doing that. I ordered pieces 2+ years ago that still look brand new.
Eugene, OR