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- Emma L.Verified Buyer4 months agoRated 2 out of 5 starsCame Broken and Gets Caught on EVERYTHING
Cords Club jewelry is advertised for everyday wear that doesn’t tarnish, and that you can sleep in. When I got my bracelet, the lobster clasp was detached. I fixed it myself, no big deal, but then I realized the gold border around the rhinestones have come detached from the rest of the bracelet in several places, and the tines on the stone setting gets caught on ALL OF MY CLOTHES and any other fabrics, like my bed sheets. I’ve also noticed some damage from where the gold presses into the tines, causing some black spots.
Was this helpful?CCCords Club4 months agoHey Emma L!
Thanks for taking the time to share your detailed feedback about the Endless Love Tennis Bracelet. We're really sorry to hear about all the issues you've experienced - receiving jewelry with a detached lobster clasp right out of the box is definitely not acceptable, and we appreciate you taking the initiative to fix it yourself, though you absolutely shouldn't have had to do that.
We're especially concerned about the gold border detaching from the rhinestones in multiple places and the tines catching on your clothes and bedding. That's completely the opposite of what we promise with our everyday wear pieces, and we know how frustrating it must be to have a bracelet that snags on everything instead of being comfortable for daily wear. The black spots you're noticing from the gold pressing into the tines is also really concerning and definitely not something that should be happening with proper construction.
Your experience is falling way short of our quality standards, especially for a piece that's meant to be durable enough for sleeping and everyday activities. We take this kind of feedback seriously because it shows us where our quality control needs improvement. Please reach out to us at hello@cordsclub.com so we can get this sorted out right away!
- JM with Cords Club
- JulianaVerified Buyer4 months agoRated 4 out of 5 starsLoved the bracelet, but it broke!
I am a first time buyer of Cords Club jewelry and had been eyeing some products for a long time before buying. This bracelet was one of the items I ended up purchasing and I was so excited to receive it. I wore it for about a week, every other day or so, and then bracelet broke! I am disappointed as I loved the item, but the bracelet didn't keep as long as I expected.
Was this helpful?CCCords Club4 months agoHi Juliana!
Thank you so much for taking the time to share your experience with the Endless Love Tennis Bracelet! We're so glad to hear you loved it and that it was one of the pieces you'd been eyeing for a while — that means the world to us! 💕
I'm really sorry to hear that your bracelet broke after just a week of wear. That's definitely not the quality we want you to experience with your first Cords Club purchase, and I totally understand your disappointment. We want all of our pieces to be ones you can enjoy wearing over and over again.
This is covered under our 365-day warranty, and we'd love to make this right by getting you a replacement. Please reach out to us at hello@cordsclub.com so we can get this sorted out right away!
- JM with Cords Club
- Hilary T.Verified Buyer9 months agoRated 3 out of 5 starsCute, but not for me
Cute bracelet, but bulkier than I was hoping for. The clasps are pretty big & it was getting caught on my long sleeved shirts.
Was this helpful?CCCords Club9 months agoHey Hilary!
Thanks for your feedback on the Endless Love Tennis Bracelet. I’m sorry to hear that it's bulkier than you expected and that the clasps have been causing some inconvenience with your long sleeves. We appreciate your insights as they help us improve our designs. If you have any further suggestions, feel free to reach out at hello@cordsclub.com!
Contessa with Cords Club
- Rae W.Verified Buyer9 months agoRated 5 out of 5 starsEndless Love Tennis Bracelet Silver
I absolutely love this bracelet!! I don't usually wear bracelets but I saw this & had to buy it and & am so glad that I did!! It's so sparkly
Was this helpful?CCCords Club8 months agoHi Rae W.,
Thanks for taking the time to leave us a review! 🧡 We're absolutely thrilled to hear that you're loving your Endless Love Tennis Bracelet! It makes us so happy to know that this piece caught your eye and turned out to be such a perfect choice, even though you don't typically wear bracelets. We designed this tennis bracelet to bring that perfect touch of sparkle to everyday wear, so it's wonderful to hear that its dazzling effect has made such a delightful impression!
😊- JM with Cords Club
- AnonymousVerified Buyer9 months agoRated 5 out of 5 starsSo pretty, I love it!
Very pretty bracelet. It shipped quickly and looks great!
Was this helpful?CCCords Club8 months agoHi there,
Thanks for taking the time to leave us a review! 🧡 We're absolutely thrilled to hear that you're loving your Endless Love Tennis Bracelet! It makes us so happy to know that you're delighted with both the bracelet's beauty and our quick shipping service. We designed this piece to be a stunning addition to any jewelry collection, so it's wonderful to hear it's making such a beautiful impression!
😊- JM with Cords Club
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What our customers have to say
★★★★★AbbyWill only buy jewelry from here because the quality is TOP TIER AND AFFORDABLE AND CUTE.
Orem, UT
★★★★★MeganIf it tells you anything, I keep falling asleep with mine in! I don't even notice! Love that the metals used are GOOD ONES!! Haven't had tarnishing or irritation.
Every time I have them on, I get compliments!
Austin, TX
★★★★★H. MarieI ordered the Blaze Flat Back. The quality on it is absolutely incredible... This earring is better quality than some I've paid $300-$400 for.
I am SO impressed.
Huntsville, AL
★★★★★JulieI wear earrings from Cords Club every day!
These are the first earrings I've owned that don't irritate my ears AND are cute and don't cost an arm and a leg
Las Vegas, NV
★★★★★AngelaWhen they tell you these earrings are waterproof, they mean it!
I've spent too much money on jewelry that turns my skin green. I've NEVER had any issues with my Cords Club jewelry doing that. I ordered pieces 2+ years ago that still look brand new.
Eugene, OR