Hi Tracy,

Thank you so much for your feedback about the Zirconia Crown Flat Back Studs in silver! We're so happy to hear you find them stunning, though we're really sorry to hear that one broke while you were taking it out of the box. That must have been so disappointing, especially when the topper went flying and couldn't be found 😔

We completely understand how frustrating that experience must have been right when you were excited to try them on. This type of issue is covered under our 365-day warranty, and we'd love to make this right by getting you a replacement. Even though it's been some time, please don't hesitate to reach out to us at hello@cordsclub.com if you'd like us to help with a replacement—we're always here to make things right.

We're glad to hear the remaining stud is lovely and that you'll be able to enjoy wearing it in your helix! Your feedback about the packaging experience is really valuable to us as we want to ensure our pieces arrive safely.

Thank you for taking the time to share your experience and for the 3-star rating. We truly appreciate your honesty! ✨

– JM with Cords Club

Hi Jeannette!

Thank you so much for your sweet review—we’re so happy you’re loving your Zirconia Crown Flat Back Stud! It’s great to hear that even though it’s a bit smaller than your other three‑petal earrings, it still looks gorgeous on you. We love how it adds that little touch of sparkle without being too big. Thanks again for taking the time to share your thoughts and for being such a wonderful customer—we’re so glad you found a new favorite! 🤗

😘~ Elvie with Cords Club

Hi Laura,

We're so sorry to hear about your experience with the Zirconia Crown Flat Back Stud! That's absolutely not the quality we stand behind, and we completely understand your frustration — it must have been so disappointing to have a stone pop out immediately after opening it, especially when you were excited to wear such a beautiful piece.

This definitely sounds like a defect, and we want to make this right for you. Please reach out to us at hello@cordsclub.com so we can sort this out.

• JM with Cords Club

Hi Rachel!
It sounds like they're the perfect versatile piece for mixing and matching across all your piercings. That stunning sparkle and crown design really do make them such a beautiful addition to any earring stack—we're so happy they've become such a special part of your collection!
✨ Jace with Cords Club

Hi Christina!

Thank you so much for your sweet review! 😊💕 We're so thrilled you find the Zirconia Crown Flat Back Studs cute and dainty—they're absolutely perfect for cartilage piercings! ✨ There's something so elegant about that delicate crown design 🌸.

😘~ Elvie with Cords Club